ORDERS
Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
On desktop computer or laptop simply place in the "discount code" in the area on the top right of your order and click "APPLY" and the discount will will be applied to your order.
On mobile phone go to the top of the page where it displays "Show order summary" click on it to enter the "discount code" then click on the arrow and the discount code will be applied to your order.
We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and PayPal. In addition we now accept Afterpay click here for more information.
Orders are shipped with United Parcel Service (UPS), United States Postal Service (USPS), Fedex, and DHL within the United States.
$6.99 Standard Shipping (3 - 7) Business Days.
Free Shipping All Orders $100 & Up.
*Please note that Saturdays and Sundays are Non Business Days.
*Please be advised that we are unable to ship to P.O. boxes. Kindly provide a physical address for delivery. We appreciate your cooperation.
We ship orders Monday through Friday.
Orders are processed 1 - 2 Business Days from the date on which the order is placed in our system. Orders are delivered between 3 - 7 Business Days.
Once your order is shipped you will receive an email with tracking information. Please allow 1-2 Business days for tracking information to update.
Since we do our best to ensure you will receive your package as promptly as possible, we are unable to cancel or make any changes to your order once it has been successfully placed.
Since we do our best to ship packages as promptly as possible, we are unable to make any changes to your order once it has been successfully placed and processed.
Please contact the shipping carrier directly to resolve delivery time issues. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact the shipping carrier and file a claim:
United Parcel Service (1.800.PICK.UPS or 1800-742-5877)
United States Postal Service (1.800.ASK.USPS or 1800-275-8777)
Fedex: 1(800) 463-3339
DHL: 1(800) 225-5345
Or we also can assist you with filing a claim with the shipping carrier if you need further assistance. Please email us info@lvlxcurves.com
RETURNS
You may return your order for Store Credit within 15 days from the date of delivery (the day you receive your package) Please see our Return Policy, click here to view. *Note this applies only to orders placed in the United States.
At the moment we do not process exchanges. Should you wish to select a different item. Return your order to receive store credit and place a new order on our website. We will ship your package to you as promptly as possible.
Once we receive your return, please allow 1-2 business days to receive your Store Credit through email. If you do not receive your Store Credit please email us at info@lvlxcurves.com and we assist you as soon as possible.
ADDITONAL QUESTIONS
We usually restock various styles on a weekly basis. There are no guarantees that an item will be restocked. However, we have added a new feature where you can input your information if you wish to be contacted, should a particular style be restocked.
Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be
Absolutely! If you do not like the item or garment or find damages, or it the garment doesn't fit contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Great Customer Service is our #1 priority. We handle customer service through email to ensure a timely and efficient turn around rate for yourself about your order. If there are still any questions that you have and feel like we did not answer feel free to send us an email at info@lvlxcurves.com - with any questions or concern that you have. We answer emails daily Monday through Friday (9:00am to 5:00pm Eastern Standard Time), we will get back to
you within 1 business day or less.